Leadership

DR. BERNARD KRUGER, MD
Co-Founder

Bio

Board-certified in Oncology and Internal Medicine and on faculty at Weill Cornell, Dr. Kruger has been serving the needs of his patients for more than 30 years from his office in Manhattan’s Upper East Side. As a pioneer of concierge medicine, Dr. Kruger has devoted his career to making the doctor–patient relationship as comfortable, reliable and easy as possible. 
DR. DOUGLAS KAIDEN, MD
Medical Director

Bio

Dr. Kaiden has practiced since 1995 in the best emergency rooms in New York, including Beth Israel, St. Vincent’s and New York Presbyterian / Cornell. He is board-certified, an associate professor of emergency medicine at Mt. Sinai Hospital and has run a network of urgent-care centers across the city. He has also been Supervising Medical Physician for the U.S. Open.
DR. RICHARD LAPPIN, MD PHD
Assistant Medical Director

Bio

Dr. Lappin is an assistant professor of clinical medicine at Weill Cornell Medical College and a senior attending physician in the emergency department of New York-Presbyterian Hospital, where he has practiced for nearly 30 years. He is passionate about emergency medicine and is particularly interested in neurologic emergencies.
RACHEL SHOFLICK
Clinical Director

Bio

Rachel Shoflick is a board certified physician assistant specializing in emergency medicine at Montefiore Medical Center. She completed her Bachelor of Science in Neuroscience at University of Michigan and earned her Master of Science at Stony Brook University. Rachel oversees all aspects of the patient experience and is responsible for building and expanding relationships with best-in-class specialists.
BENJAMIN KRUGER
Co-Founder

Bio

When Ben was Senior Vice President – Acquisitions at Vandewater Capital Holdings in New York, he managed portfolios in healthcare and media investments, which inspired him to help create compelling customer experiences in patient-centered healthcare. He was also Creative Director at Jesta Digital/Fox Mobile Studios after working as a writer and producer in Los Angeles.
ANDREW OLANOW
Co-Founder

Bio

A passionate advocate for improvements in the healthcare industry, Andrew has been a healthcare investor and analyst for more than 10 years at Generation IM, Morgan Stanley and Merrill Lynch. He has consulted for many health systems and advised multinational institutions toward more effective and efficient healthcare models. Andrew holds an MBA from London Business School and a BA from Columbia University.

Specialists

In addition to the immediate attention of our staff, our network of specialists includes some of the city’s premier practitioners in areas including:

  • Allergy and Immunology
  • Anesthesiology
  • Audiology
  • Bariatric Surgery
  • Cardiology
  • Cardiovascular Surgery
  • Colorectal Surgery
  • Dentistry/Oral Surgery
  • Dermatology
  • Endocrinology
  • ENT
  • Gastroenterology
  • General Surgery
  • Gynecologic Oncology
  • Hand Specialist
  • Infectious Disease
  • Nephrology
  • Neurology
  • Neurosurgery
  • Ob/Gyn
  • Oncology
  • Ophthalmology
  • Orthodontics
  • Orthopedics
  • Pain Management
  • Pediatrics
  • Physical Therapy
  • Plastic Surgery
  • Podiatry
  • Psychiatry
  • Pulmonology
  • Radiology-diagnostic
  • Rheumatology
  • Spinal Surgery
  • Urology
  • Vascular Surgery

Hospitals

We have special relationships with leading hospitals in order to enable VIP services for our members, including access to private rooms and direct admissions.